Shipping Information
- All item(s) will ship within 3-5 business days. This does not include transit time (the time it takes our carrier to deliver your package).*Please allow extra time due to Covid-19
- USA SHIPPING (transit time) - Standard Shipping (2-7 business days)
- INTERNATIONAL SHIPPING (transit time) - Standard Shipping (7-20 business days)
- Delays can occur in transit or holds at the local customs office on international orders so it's possible to take up to 5 weeks for an order to be delivered. The ship times given are estimates and not guaranteed.
- Tracking information is available for some international orders and it could also show some delay on updates. Customs fees and additional fees may apply for international shipments.
Returns & Exchanges
- We accept returns within 30 days of order received.
- All products must be returned with original packaging intact and in original condition.
- If you exchange for a different product or size additional shipping fee may be applied.
- If you return the item, a refund or store credit excluding the original shipping fee will be issued.
- The return or exchange shipment must have a tracking number as proof. We are not liable for returns lost in transit.
- To process a return or exchange please send your item(s) to the following address: Planewear, 41210 228th Ave SE Enumclaw, WA 98022. Please include the order number (if purchased on our web site) and a copy of the receipt (if purchased at our SeaTac Airport location). Also, include the date of purchase, reason for the return or exchange and product size if exchanging for a different size.
- Please include a self addressed return label with the weight and dimensions of your return item. If you are unable to provide the return label extra shipping fees may be applied. If you have any questions please contact us at 360-802-5428.